BMO Harris Bank has announced the appointment of Emilio Cooper as Head of Sales and Distribution, U.S. Retail Banking for BMO Harris Bank.
In this newly created role, Cooper will lead the national retail banking sales and service teams, which are accountable for customer experience and the financial results of the U.S. branch distribution network – including specialized sales. Cooper will cultivate an environment that encourages both strong community presence and the success of BMO Harris Bank customers across the U.S. Retail Banking footprint, according to BMO Harris Bank. He will continue to report directly to Alex Dousmanis-Curtis, Group Head for U.S. Retail and Business Banking.
“Emilio is an outstanding leader and decision maker with a strong history of successful business development,” said Alex Dousmanis-Curtis, Group Head of U.S. Retail and Business Banking for BMO Harris Bank said in a statement. “I am confident in his ability to lead our continued efforts around strategy development to enrich customer experiences and maximize synergies.”
Cooper was most recently serving as senior vice president, head of Central Region Retail and U.S. Mortgage Sales, providing leadership to a team of over 1,000 retail bankers in 120 branches and holding accountability for mortgage growth through customer experience excellence.
With more than 22 years of banking experience, Cooper has a strong track record of creating high performing teams that derive success through employee engagement and customer experience. Before joining BMO Harris Bank in 2013, Cooper served as Retail Director and Executive Vice President at Citizens Bank and has also held multiple roles during his 13-year tenure at Wachovia and Wells Fargo such as Community Bank President, Retail Bank Director and Private Advisory Leader.
Cooper received his bachelor’s degree in economics from Rutgers University in New Jersey and has been involved in the community throughout his professional career. He served as board chair for the Delaware Financial Literacy Institute and sat on the board of directors for the Westchester Area Education Foundation. Cooper is currently serving as board chair for the Boys and Girls Club of Dane County.
